Top 10 CRM software

Best value

monday CRM

Visual Project Tracking: Intuitive visual boards for project management.
Collaborative Workspaces: Facilitates team collaboration in a shared environment.
Automation Recipes: Customizable automation for task simplification.
Time Tracking: Integrated time tracking for accurate project timelines.
Integrations Hub: Centralized hub for seamless third-party integrations.

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9.5

EXCEllent

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Monday CRM distinguishes itself with its visual project tracking, offering an intuitive and user-friendly experience through visual boards. Collaborative workspaces provide a shared environment for team members to collaborate effectively. The platform’s automation recipes allow users to customize and automate tasks, simplifying complex workflows. Integrated time tracking ensures accurate project timelines, aiding in better project management. With an integrations hub, Monday CRM centralizes third-party integrations, streamlining the connectivity of various tools.

Best speed

Salesforce

Comprehensive CRM Platform: Offers a complete suite of CRM tools.
AI-Powered Insights: Leverages artificial intelligence for data-driven decisions.
AppExchange: Extensive marketplace for third-party integrations.
Automation: Streamlines repetitive tasks and workflows.
Customization: Highly customizable to adapt to unique business needs.

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9.3

EXCELLENT

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Salesforce stands out as a comprehensive CRM platform, providing a wide range of tools for customer relationship management. Its AI-powered insights empower users with data-driven decision-making capabilities, helping businesses make informed choices. The AppExchange marketplace offers a vast selection of third-party integrations, allowing users to extend the platform’s functionality according to their specific requirements. The automation features of Salesforce are designed to streamline repetitive tasks and workflows, enhancing overall efficiency. With high levels of customization, businesses can tailor Salesforce to meet their unique CRM needs.

Best price

Pipedrive

Sales Pipeline Management: Intuitive visual interface for tracking sales stages.
Contact and Deal Management: Comprehensive tools for managing contacts and deals.
Email Integration: Seamless integration with email for efficient communication.
Automation: Workflow automation for time-saving processes.
Reporting and Analytics: In-depth insights for informed decision-making.

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9.0

EXCELLENT

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Pipedrive sets itself apart with its sales pipeline management, providing an intuitive visual interface that allows users to track sales stages effortlessly. The platform’s tools for contact and deal management are comprehensive, offering a holistic view of customer interactions. Seamless email integration ensures efficient communication within the platform. Pipedrive’s automation capabilities streamline workflows, saving time and enhancing productivity. Reporting and analytics features provide in-depth insights, enabling informed decision-making for sales teams.

Hubspot

All-in-One Platform: Combines CRM, marketing, sales, and customer service tools.
Free CRM: Offers a robust free version with essential features.
Marketing Automation: Integrated tools for automating marketing campaigns.
Sales Hub: Comprehensive sales tools for lead management and deal tracking.
Service Hub: Customer service tools for efficient issue resolution.

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8.9

Great value

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HubSpot CRM stands out as an all-in-one platform, seamlessly integrating CRM, marketing, sales, and customer service tools. The platform offers a robust free CRM version, making it accessible to businesses of all sizes. Integrated marketing automation tools empower users to automate marketing campaigns, enhancing efficiency. The Sales Hub provides comprehensive tools for lead management and deal tracking, while the Service Hub ensures efficient issue resolution for enhanced customer satisfaction.

Zoho CRM

Customization: Highly customizable to adapt to unique business processes.
AI-Powered Sales Assistant: Assists in lead and deal management.
Workflow Automation: Streamlines repetitive tasks for increased efficiency.
Omnichannel Communication: Integrates with various communication channels.
Analytics and Reporting: In-depth insights for data-driven decision-making.

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8.6

GOOD CHOICE

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Zoho CRM sets itself apart with its high level of customization, allowing businesses to tailor the platform to meet their unique processes and needs. The AI-powered Sales Assistant enhances lead and deal management by providing intelligent insights. Workflow automation features streamline repetitive tasks, boosting overall efficiency. Zoho CRM’s omnichannel communication capabilities integrate with various channels, ensuring seamless communication. Analytics and reporting tools provide in-depth insights, empowering businesses with data-driven decision-making capabilities.

Capsule

Relationship Tracking: Focus on building and maintaining strong relationships.
Sales Pipeline Management: Intuitive interface for visualizing and managing sales stages.
Task and Calendar Integration: Seamless integration with tasks and calendar tools.
Email Tracking: Monitor email interactions with contacts.
Mobile Accessibility: Access CRM functions on-the-go through a mobile-friendly interface.

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8.4

Good

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Capsule CRM distinguishes itself with a focus on relationship tracking, prioritizing the building and maintenance of strong connections. The sales pipeline management features provide an intuitive interface for visualizing and managing sales stages effectively. The seamless integration with tasks and calendar tools ensures that users can manage their schedules and tasks effortlessly within the platform. Email tracking features enable the monitoring of email interactions with contacts, providing valuable insights. With mobile accessibility, Capsule CRM allows users to access CRM functions on-the-go through a mobile-friendly interface.

Freshsales CRM

AI-Based Lead Scoring: Intelligent scoring for prioritizing leads.
Visual Deal Pipeline: Clear visualization of deals and sales stages.
Email Tracking and Analytics: Monitor email interactions and analyze email performance.
Phone Integration: Make calls directly from the CRM platform.
Sales Campaigns: Run targeted campaigns to engage leads and contacts.

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8.3

good

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Freshsales CRM stands out with its AI-based lead scoring, providing intelligent scoring to prioritize leads based on their likelihood to convert. The visual deal pipeline offers a clear and intuitive visualization of deals and sales stages, facilitating effective deal management. Email tracking and analytics features enable the monitoring of email interactions and provide insights into email performance. With phone integration, users can make calls directly from the CRM platform, streamlining communication. The platform’s sales campaigns feature allows users to run targeted campaigns to engage leads and contacts effectively.

Keap

Marketing Automation: Integrated tools for automating marketing campaigns.
Client Management: Comprehensive tools for managing client interactions.
Sales Pipeline Automation: Streamlines sales processes with automated workflows.
Appointments and Payments: Features for scheduling appointments and processing payments.
Reporting and Analytics: In-depth insights for measuring marketing and sales performance.

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8.1

good

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Keap CRM distinguishes itself with its integrated marketing automation tools, allowing users to automate marketing campaigns for increased efficiency. The comprehensive client management features provide a holistic view of client interactions, enhancing relationship management. Sales pipeline automation streamlines sales processes with automated workflows, improving overall efficiency. Keap CRM’s features for scheduling appointments and processing payments contribute to seamless client interactions. The platform’s reporting and analytics tools offer in-depth insights, allowing businesses to measure marketing and sales performance effectively.

Less Annoying CRM

Simplified Interface: User-friendly and easy-to-navigate interface.
Contact Management: Straightforward tools for managing contacts.
Task Management: Simple task tracking for enhanced productivity.
Calendar Integration: Integration with calendar tools for efficient scheduling.
Affordable Pricing: Budget-friendly pricing with no hidden fees.

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7.9

decent

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Less Annoying CRM stands out with its simplified interface, providing a user-friendly and easy-to-navigate CRM experience. The straightforward contact management tools make it easy for users to manage their contacts efficiently. Simple task management features contribute to enhanced productivity by providing an uncomplicated way to track tasks. Calendar integration ensures efficient scheduling, allowing users to seamlessly integrate their CRM with calendar tools. Less Annoying CRM’s budget-friendly pricing with no hidden fees makes it an affordable and transparent choice for businesses.

Sugar CRM

Flexible Deployment Options: Choose between on-premise and cloud-based deployment.
Customization: Highly customizable to adapt to unique business processes.
Workflow Automation: Automated workflows for enhanced efficiency.
Advanced Reporting: In-depth reporting and analytics for data-driven decisions.
Collaboration Tools: Features for collaborative work and communication.

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7.8

decent

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SugarCRM stands out with its flexible deployment options, allowing users to choose between on-premise and cloud-based deployment based on their specific needs. The platform’s high level of customization makes it adaptable to unique business processes, providing flexibility in CRM operations. Workflow automation features contribute to enhanced efficiency by automating repetitive tasks and processes. SugarCRM’s advanced reporting capabilities offer in-depth insights and analytics, enabling data-driven decision-making. Collaboration tools within the platform facilitate collaborative work and communication among team members.

1

monday CRM

Best value

Monday CRM excels in providing a visual and user-friendly approach to project tracking. Collaborative workspaces enhance team collaboration by providing a shared environment for effective communication. Automation recipes empower users to customize and automate tasks, streamlining complex workflows. Integrated time tracking ensures that project timelines are accurate, aiding in efficient project management. The integrations hub centralizes third-party integrations, making it easy to connect and work with other tools seamlessly.

If you value a visual and intuitive approach to project management, Monday CRM is an ideal choice. Its collaborative workspaces and customizable automation features make it suitable for teams looking to streamline their workflows. The integrated time tracking adds precision to project timelines, while the centralized integrations hub ensures seamless connectivity with other tools. Monday CRM is particularly well-suited for teams that prefer a visually-driven and collaborative project management experience.

2

Salesforce

Best for large enterprises with complex CRM needs

Salesforce’s comprehensive CRM suite provides businesses with a one-stop solution for managing customer relationships. The platform’s AI-powered insights enable users to make informed decisions based on data analysis. The extensive AppExchange marketplace ensures that users can find and integrate a variety of third-party tools, expanding the platform’s capabilities. Automation features contribute to increased efficiency by automating repetitive tasks and workflows. Salesforce’s high level of customization allows businesses to tailor the CRM platform to their specific needs.

If you’re seeking a complete CRM solution with a broad range of features, Salesforce is a top choice. Its comprehensive suite, AI-powered insights, and extensive marketplace make it suitable for businesses of varying sizes and industries. The platform’s customization options ensure that it can be adapted to meet the unique requirements of different businesses. Salesforce is particularly beneficial for organizations looking to leverage advanced CRM capabilities and data-driven decision-making.

3

Pipedrive

Best for sales-focused teams requiring visual pipeline management

Pipedrive excels in sales pipeline management, offering an intuitive visual interface that simplifies tracking sales stages. The comprehensive tools for contact and deal management provide a 360-degree view of customer interactions. Seamless email integration enhances communication efficiency, while workflow automation streamlines processes for increased productivity. The reporting and analytics features offer valuable insights, empowering sales teams to make informed decisions for strategic growth.

If your focus is on sales and you appreciate a visual approach to pipeline management, Pipedrive is a strong contender. The platform’s user-friendly interface for tracking sales stages, combined with robust contact and deal management tools, makes it an excellent choice for sales-driven teams. The seamless email integration and automation features further contribute to a streamlined sales process, making Pipedrive an ideal solution for businesses looking to boost their sales efficiency.

4

Hubspot

Best for small to medium-sized businesses looking for an integrated solution

HubSpot CRM’s all-in-one platform offers a holistic solution for businesses, integrating CRM, marketing, sales, and customer service tools seamlessly. The availability of a robust free CRM version makes it accessible to businesses with varying budgets. The integrated marketing automation tools contribute to enhanced efficiency in running and managing marketing campaigns. The Sales Hub provides comprehensive tools for lead management and deal tracking, while the Service Hub ensures quick and efficient issue resolution, ultimately leading to improved customer satisfaction.

For businesses looking for an all-encompassing solution that combines CRM, marketing, sales, and customer service tools, HubSpot CRM is a compelling choice. The platform’s free CRM version allows businesses to get started without financial barriers. The integrated marketing automation, Sales Hub, and Service Hub features make it suitable for organizations seeking a comprehensive and streamlined approach to customer relationship management.

5

Zoho CRM

Best for businesses seeking a highly customizable CRM with AI capabilities

Zoho CRM’s standout feature is its high level of customization, allowing businesses to mold the platform to fit their unique processes and requirements. The AI-powered Sales Assistant provides intelligent insights, enhancing lead and deal management. Workflow automation streamlines repetitive tasks, contributing to increased overall efficiency. The platform’s omnichannel communication capabilities ensure seamless communication across various channels. Analytics and reporting tools offer in-depth insights, enabling businesses to make informed, data-driven decisions.

For businesses that prioritize customization and adaptability, Zoho CRM is an excellent choice. Its high level of customization allows businesses to tailor the platform to their specific needs. The AI-powered Sales Assistant, workflow automation, and omnichannel communication features make it a comprehensive solution for businesses seeking efficiency in lead management and communication. Zoho CRM is particularly well-suited for organizations that value a flexible and tailored CRM solution.

6

Capsule CRM

Best for businesses valuing personal connections and flexible task management

Capsule CRM’s emphasis on relationship tracking makes it an ideal choice for businesses that prioritize strong connections with their customers. The intuitive sales pipeline management interface simplifies the visualization and management of sales stages. Seamless integration with tasks and calendar tools enhances overall schedule and task management. The email tracking features provide valuable insights into contact interactions, and the mobile accessibility ensures that users can manage CRM functions even when on-the-go.

For businesses placing a high value on relationship building and maintenance, Capsule CRM offers a tailored solution. The platform’s intuitive sales pipeline management and seamless integration with tasks and calendars make it user-friendly. Email tracking and mobile accessibility further contribute to a comprehensive CRM experience. Capsule CRM is particularly well-suited for businesses that prioritize personal connections and require flexibility in managing tasks and schedules.

7

Freshsales

Best for businesses requiring advanced lead prioritization and engagement

Freshsales CRM’s AI-based lead scoring is a key advantage for businesses looking to prioritize and focus their efforts on high-converting leads. The visual deal pipeline enhances deal management by providing a clear and intuitive visualization of sales stages. Email tracking and analytics features offer valuable insights into contact interactions and email performance. The phone integration streamlines communication by allowing users to make calls directly from the CRM platform. Sales campaigns empower users to run targeted campaigns, increasing engagement with leads and contacts.

For businesses seeking advanced lead prioritization and engagement tools, Freshsales CRM offers a compelling solution. The AI-based lead scoring and visual deal pipeline make it suitable for organizations looking to optimize their sales processes. Email tracking, phone integration, and sales campaigns further contribute to a comprehensive CRM experience. Freshsales CRM is particularly well-suited for businesses that prioritize data-driven lead prioritization and engagement strategies.

8

KEAP

Best for service-based businesses requiring marketing automation

Keap CRM’s integrated marketing automation tools make it a strong choice for businesses looking to streamline and automate their marketing campaigns. The comprehensive client management features provide a 360-degree view of client interactions, contributing to effective relationship management. Sales pipeline automation enhances overall sales processes by introducing automated workflows. The features for scheduling appointments and processing payments ensure seamless client interactions. Keap CRM’s reporting and analytics tools offer valuable insights for measuring and optimizing marketing and sales performance.

For businesses seeking a CRM solution with a strong focus on marketing automation and comprehensive client management, Keap CRM is an excellent choice. Its integrated tools for automating marketing campaigns and streamlined sales pipeline automation make it suitable for businesses looking to enhance efficiency in both marketing and sales processes. Keap CRM is particularly well-suited for service-based businesses that require appointment scheduling and payment processing features.

9

Less Annoying CRM

Best for small businesses prioritizing simplicity and cost-effectiveness

Less Annoying CRM’s standout feature is its simplified interface, making it an ideal choice for users who prefer a straightforward and easy-to-use CRM platform. The straightforward contact management tools ensure efficient management of contacts without unnecessary complexities. Simple task management features contribute to enhanced productivity by providing an uncomplicated way to track tasks. Calendar integration facilitates efficient scheduling by seamlessly integrating with calendar tools. The budget-friendly pricing with no hidden fees makes Less Annoying CRM an affordable and transparent choice for businesses.

For businesses seeking a CRM solution with a simple and user-friendly interface, Less Annoying CRM offers a streamlined experience. Its straightforward contact and task management tools make it suitable for users who prioritize simplicity in their CRM processes. The calendar integration enhances scheduling efficiency, and the budget-friendly pricing with no hidden fees makes it an affordable and transparent choice for businesses of all sizes.

10

Sugar CRM

Best for businesses seeking flexibility in deployment and high customization

SugarCRM’s standout feature is its flexible deployment options, providing users with the choice between on-premise and cloud-based deployment. The platform’s high level of customization ensures that businesses can adapt the CRM to fit their unique processes and requirements. Workflow automation enhances efficiency by automating repetitive tasks, while advanced reporting capabilities offer in-depth insights for data-driven decision-making. Collaboration tools within the platform facilitate collaborative work and communication, promoting teamwork and efficiency.

For businesses seeking a CRM solution with flexibility in deployment options and a high degree of customization, SugarCRM is a compelling choice. Its flexible deployment options cater to businesses with specific hosting preferences, and the high level of customization makes it adaptable to diverse business processes. The platform’s workflow automation, advanced reporting, and collaboration tools contribute to a comprehensive CRM experience suitable for businesses of varying sizes and industries.